PETTY TECH SOLUTIONS

Service Terms

Effective October 16, 2026

Requests and scheduling

Submitting a request does not confirm an appointment or commit you to a purchase. We will discuss availability, the work requested and pricing before work begins. Service availability depends on your location and the support needed.

Scope of support

Our services include residential computer troubleshooting, Wi-Fi and networking help, malware assessment and cleanup, cybersecurity guidance, device configuration and backup assistance. Equipment, subscriptions, replacement parts or additional work may require a separate purchase or agreement.

Your devices and accounts

You must have permission to authorize work on the devices, networks and accounts involved. Keep a current backup of important files where possible, and tell us about any critical data before work begins. We will discuss relevant risks and proposed changes with you.

Practical limitations

Results depend on equipment condition, software, third-party services and the underlying problem. Some issues may require replacement equipment or specialist support. We cannot guarantee complete malware removal, prevention of every security incident, or recovery of lost data. A cybersecurity checkup provides practical recommendations, not a certification or guarantee of security.

Questions before a visit

Contact [email protected] or (469) 732-7955 to discuss the work and any concerns.